Your guide to success
All what you need to know and follow to guarantee your next booking
Situations / Questions
Can you give me the best price
- For carpet :
We can always give best price under conditions and referring to different situations :
1- Check where we are working, if in his area , and he have an easy access + easy parking like a town-house and it has average dirt not too dirty !
in this case, we can give him best price depending on the size and location and time.
2-If he have so many things to be cleaned, like 5 seaters sofa plus rugs, and he want to add one room carpet, it can be done under the minimum charge 100$ as an exception.
3- Cheap service: we can deliver an average quick service as refreshing to his carpet only steam cleaning if 50% of the condition one applied , it need to be quick service linked to time.
-For sofa:
If his sofa doesn't have so much dirt and the pillows are not removable , we can get it done as quick under refreshing price, so we can do 3 seaters for 99$ or 5 seaters for 150$ or a bit more .
as always, its referring to the working time
-For rugs:
For rugs that doesn't need to be brushed, and its 5*9 and less, we can even do 3 for 99$
for bigger rugs 10*11 and plus, we can do 2 for 110$
ALWAYS WE CONSIDER THE MINIMUM CHARGE FOR EACH LOCATION
How to answer to : Its expensive
In this case, the clients are referring to the price ! not the quality !
-You have to share (the cheap clients experience pictures) and tell him this :
We are pretty sure that we do have the lower price in the market referring to the results we are delivering, clients satisfaction is 100%, and if you are looking just for low cheap price and worst experience as those clients in the screenshot ! we do apologize as we don't scam people as the other does.
99% of the service providers they create new accounts to keep scamming clients and hide the clients feedback ! but we have our clients feedback shared to the public 24/7
its up to you to go with cheap bad as cheap is not good and good in not cheap.
How to reduce the price ? and give him the best price ?
We cannot just jump from 250$ example to 199$ in one shot !
the client will ask for 150$ after that as we reduced the price 50$ in one shot !
if the client asked for discount ! after the script and all !
Start with -10$
then go to -15$
then -20
then -30 Max
Always remind the client that he will get free service with our loyalty program and his money will not end on the service, so we are the only once applying this amazing program to get free services in the future !
so whatever he paid , he will get free services later as he will need the cleaning in the future.
How to know the 2 seaters and 3 seaters ?
This is the most common question that we receive from the clients, as they know that they have 3 seaters but they want to get the price for 2 seaters by acting that they doesn't know !
most of those 3 seaters that they have, they look like 2 seaters (two cushions) but two large onces !
we need to share the pictures to the client to make him understand what he have and show him that we know as well , so tale a look at those pictures :
This is a two seaters
Now this is a 3 seaters sofa :
and this one too :
