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All what you need to know and follow to guarantee your next booking

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Carpet shampoo script

If you logged-in and you have seen that the client already texted you ! proceed with this :  

Yes, available 

Sorry for the late reply. We were busy with one client 

He is satisfied 1000% 

Here are some pictures for our work: (and share 04 pictures accordingly to what he is looking  for from the folder shared)  

Then proceed with the (1st question ) depending to what he is asking for  

If the client texted you while you are in the shift, proceed with this: 

1st question 

Yes, How many rooms you have and what’s the total sq feet ? if you have staircases , how  many steps? 

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After he reply, we share this message : 

Please note that we are fully equipped and we don't do only steam Cleaning , If your carpet needs extra care ! We can take care of this too for 0.2$ extra ! To add one if needed ! We do:

vacuuming + brushing 

Prespray  

Odor removal  

deodorezer 

CRB brushing = that will not only brush the carpet but bringing the popping again to your carpet  and it will look new (please see the pictures) 

Then 

We do steam Cleaning with our 500PSI machine  

After this, we will help you to dry the carpet with our industrial air blower. 

All these steps will give you 100% carpet cleaned, and here some results of our work : attach  another 4 pictures showing the carpet closer 

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NEXT : Check the pricing or/&  Calculate the price and add to this text: For ( XX size / bedrooms ) it will be just (XX PRICE) if the rooms are less than XXX sq feet,  otherwise we charge ONLY 0.39$ per sq feet for  steam cleaning.  

Then only if he still hesitating ! and asking for discount !  share this to convince him 100% :  

Plus  

Your money will not end on the service, you will get reward points and you  can redeem them for free services, such as Carpet cleaning, rugs cleaning, sofa cleaning  and Mobile car detailing …etc..please check our reward program here for more details  https://clean24hr.com/reward_program/ 

In 95% of the situations, he will book after this process, so : 

After he agree:

Kindly share your address so we will check our calendar and let you know about our earliest availability! or if you have any preferences or specific day/time you want to book-in, kindly share  it so I will double check the availability on our side.  

Once he share his address, double check with the excel sheet the minimum charge for his  location and if it meet the min charge, just proceed the booking.  

If not ! double check if there’s any booking during the day in his location and book him in that  day ! IF HE DIDN”T ACCEPT THAT SPECIFIC DAY ! book him for 2 days ahead and try to  share more listing in the next 2 days so we can book them all in the same day. IF HE DIDN”T  ACCEPT 2 DAYS AHEAD: then advise him that the minimum charge in your location is XXX$ if  you want to book today or tomorrow solo booking, it will be XXX$ (from excel). 

Stairs carpet cleaning

If you logged-in and you have seen that the client already texted you ! proceed with this :  

Yes, available 

Sorry for the late reply. We were busy with one client 

He is satisfied 1000% 

Here are some pictures for our work: (and share 04 pictures accordingly to what he is looking  for from the folder shared)  

Then proceed with the (1st question ) depending to what he is asking for  

If the client texted you while you are in the shift, proceed with this: 

1st question 

Yes, How many steps do you have ? 

-----------------------------------------------------  

After he reply, we share this message : 

Please note that we are fully equipped and we don't do only steam Cleaning , If your carpet needs extra care ! We can take care of this too for 0.2$ extra ! To add one if needed ! We do:

vacuuming + brushing 

Prespray  

Odor removal  

deodorezer 

CRB brushing = that will not only brush the carpet but bringing the popping again to your carpet  and it will look new (please see the pictures) 

Then 

We do steam shampoo Cleaning with our 500PSI machine  

After this, we will help you to dry the carpet with our industrial air blower. 

All these steps will give you 100% carpet cleaned, and here some results of our work : attach  another 4 pictures showing the carpet closer 

-----------------------------------------------------------------  

NEXT : Check the pricing or/&  Calculate the price and add to this text: For ( XX steps ) it will be just (XX PRICE) . 

Then only if he still hesitating ! and asking for discount !  share this to convince him 100% :  

Plus  

Your money will not end on the service, you will get reward points and you  can redeem them for free services, such as Carpet cleaning, rugs cleaning, sofa cleaning  and Mobile car detailing …etc..please check our reward program here for more details  https://clean24hr.com/reward_program/ 

In 95% of the situations, he will book after this process, so : 

After he agree:

Kindly share your address so we will check our calendar and let you know about our earliest availability! or if you have any preferences or specific day/time you want to book-in, kindly share  it so I will double check the availability on our side.  

Once he share his address, double check with the excel sheet the minimum charge for his  location and if it meet the min charge, just proceed the booking.  

If not ! double check if there’s any booking during the day in his location and book him in that  day ! IF HE DIDN”T ACCEPT THAT SPECIFIC DAY ! book him for 2 days ahead and try to  share more listing in the next 2 days so we can book them all in the same day. IF HE DIDN”T  ACCEPT 2 DAYS AHEAD: then advise him that the minimum charge in your location is XXX$ if  you want to book today or tomorrow solo booking, it will be XXX$ (from excel). 

Rugs cleaning

Rug Cleaning:  

If you logged-in and you have seen that the client already texted you ! proceed with this :  

Yes, available 

Sorry for the late reply. We were busy with one client 

He is satisfied 1000% 

Here are some pictures for our work: (and share 04 pictures accordingly to what he is looking  for from the folder shared)  

Then proceed with the (1st question ) depending to what he is asking for  

If the client texted you while you are in the shift, proceed with this: 

1st question 

Yes, How many Rugs do you have and size ? is it hand made ?  

-----------------------------------------  

After he reply, we share this message : 

Please note that we are fully equipped and we don't do only steam Cleaning  

We do if necessary:  

Prespray  

Odor removal  

deodorizer 

Brushing and extraction 

After this, we will help you to dry the Rug with our industrial air blower. 

All these steps will give you 100% Rug cleaned, smell fresh and feels new ! and you can see  the results of our work . 

NEXT : Check the excel sheet for pricing or/& Calculate the price and add to this text: For ( XX Rugs number ) it will be just (XX PRICE) only for steam shampoo cleaning :   attach another 4 pictures showing the sofa closer 

Then only if he still hesitating ! and asking for discount !  share this to convince him 100% :  

Plus  

Your money will not money will not end on the service, you will get reward points and you  can redeem them for free services, such as Carpet cleaning, rugs cleaning, sofa cleaning  and Mobile car detailing …ect..please check our reward program here for more details  https://clean24hr.com/reward_program/ 

In 95% of the situations, he will book after this process, so :  

After he agree: 

Kindly share your address so we will check our calendar and let you know about our earliest  availability! or if you have any preferences or specific day/time you want to book-in, kindly share  it so I will double check the available on our side. 

Once he share his address, double check with the excel sheet the minimum charge for his  location and if it meet the min charge, just proceed the booking.  

If not ! double check if there’s any booking during the day in his location and book him in that  day ! IF HE DIDN”T ACCEPT THAT SPECIFIC DAY ! book him for 2 days ahead and try to  share more listing in the next 2 days so we can book them all in the same day. IF HE DIDN”T  ACCEPT 2 DAYS AHEAD: then advise him that the minimum charge in your location is XXX$ if  you want to book today or tomorrow solo booking, it will be XXX$ (from excel).  

After this, enter to the calendar and book him.

Sofa shampoo cleaning

Sofa Cleaning:  

If you logged-in and you have seen that the client already texted you ! proceed with this :  

Yes, available 

Sorry for the late reply. We were busy with one client 

He is satisfied 1000% 

Here are some pictures for our work: (and share 04 pictures accordingly to what he is looking  for from the folder shared)  

Then proceed with the (1st question ) depending to what he is asking for  

If the client texted you while you are in the shift, proceed with this: 

1st question 

Yes, How many seaters you have in your sofa ? is the pillows removable ?  

-----------------------------------------  

After he reply, we share this message : 

Please note that we are fully equipped and we don't do only steam Cleaning  

We do if necessary :  

Prespray  

Odor removal  

deodorezer 

Brushing if necessary  

Then 

We do steam Cleaning with our 500PSI machine  

After this, we will help you to dry the sofa with our industrial air blower. 

All these steps will give you 100% sofa cleaned, smell fresh and feels new ! and you can see  the results of our work . 

NEXT : Check the excel sheet for pricing or/& Calculate the price and add to this text: For ( XX seater ) it will be just (XX PRICE) only for the full process not only steam cleaning.  attach another 4 pictures showing the sofa closer 

Then only if he still hesitating ! and asking for discount !  share this to convince him 100% :  

Plus  

Your money will not money will not end on the service, you will get reward points and you  can redeem them for free services, such as Carpet cleaning, rugs cleaning, sofa cleaning  and Mobile car detailing …ect..please check our reward program here for more details  https://clean24hr.com/reward_program/ 

In 95% of the situations, he will book after this process, so :  

After he agree:

Kindly share your address so we will check our calendar and let you know about our earliest  availability! or if you have any preferences or specific day/time you want to book-in, kindly share  it so I will double check the availably in our side.  

Once he share his address, double check with the excel sheet the minimum charge for his  location and if it meet the min charge, just proceed the booking.  

If not ! double check if there’s any booking during the day in his location and book him in that  day ! IF HE DIDN”T ACCEPT THAT SPECIFIC DAY ! book him for 2 days ahead and try to  share more listing in the next 2 days so we can book them all in the same day. IF HE DIDN”T  ACCEPT 2 DAYS AHEAD: then advise him that the minimum charge in your location is XXX$ if  you want to book today or tomorrow solo booking, it will be XXX$ (from excel).  

After this, enter to the calendar and book him.  

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